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The education process outsourcing is the most important and latest trend in the field of education quality up gradation. Of lately quality has become a major and great concern for the educationists and academicians throughout the World; specifically India. The meaning of quality has to be seen in three important terms: Measurability of quality, productivity and the impact on the society. Most important factor is the assessment of the quality- once the quality is delivered. However, the biggest problem is that the actual assessors are not the educationists or academicians, rather they are smaller-time administrators posted at different echelons of administration at the posts of registrars and deputy registrars. Not going to far; the most revered profiles in the Universities are politically motivated in present day context.
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The education process outsourcing is the most important and latest trend in the field of education quality up gradation. Of lately quality has become a major and great concern for the educationists and academicians throughout the World; specifically India. The meaning of quality has to be seen in three important terms: Measurability of quality, productivity and the impact on the society. Most important factor is the assessment of the quality- once the quality is delivered. However, the biggest problem is that the actual assessors are not the educationists or academicians, rather they are smaller-time administrators posted at different echelons of administration at the posts of registrars and deputy registrars. Not going to far; the most revered profiles in the Universities are politically motivated in present day context.
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The
educational assessors should posses the knowledge of the teaching process, content
development process, teacher recruitment process, annual performance indicator
checking process, knowledge of the research dimensions and the student
evaluation process. The result is a big
gap. The basic reason for this gap is
that the government doesn’t have a clear idea/ logic as to who should be the
actual assessor and who showed be the actual implementer in the delivery
process of education.
Government
is neither in a position to decide whether they want researchers, teachers or
the trainers. Education has more of
ornamental value for the most of the administrators rather than a social
responsibility attached to it.
The
finest way to ‘get through’ and ‘get away’ from this responsibility is to put the
blame on the teacher’s: Who doesn’t have the power to retaliate neither reply with
stark opposition. Thus, in most of the
situation, instead of assigning the accountability and responsibility to the
administrators; teachers are made the scapegoats who are not even involved in
the process of educational planning and process control. However these things have very little of
value to the discussed here, the most important is what should be the future of
education and the future lies in education process outsourcing
Education
process outsourcing is a system to which a parallel line of education process
is created; where various sections of an educational institution/university/or
a college are outsourced and the core staff of the particular institution is
made to focus exclusively on the quality implementation. When the core staff of the particular
institution focuses on the quality implementation and the outsourced agency
functions parallel, it becomes easier for the institution to maintain higher efficiency
for the people working in the institution.
This
system has several advantages: It saves cost; it increases the efficiency of
the system, saves time and is extremely beneficial for the students who get the
opportunity to have direct interaction and interface with the quality
educationists. It also helps the actual
education imparter; ‘teachers’ to focus exclusively on the process of research
and teaching rather than investing their quality time in unnecessary
documentation which wastes time and exhausts the energy unnecessary.
The future of education in India
belongs to education process outsourcing.
It should be started initially from the examination process
outsourcing. This experimentation can be
slowly brought to different other processes such as content development section
where the content is separately developed by a particularly outsource
department. Next it can be focused upon the
training of the teachers and the faculty to upgrade the quality.
Furthermore counseling can also
be outsourced. Student counseling and
mentoring can be outsourced to quality and specialized professionals. Once collectively
the institution gets a feel of outsourcing:- all sections can be outsourced
leaving apart the core department and team who invests the entire time on the
finances and the human resource development.
Together and collectively we can make better education system in India.
Dr. Bhagats
www.drbhagatsconsultancy.com
www.adgintellisol.com
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